Leah Coss is a franchise development expert and entrepreneur with 20+ years of experience building scalable operational systems across diverse industries including home services, wellness and fitness. She specialises in optimising hiring, onboarding and employee retention to reduce turnover and boost productivity while fostering strong team cultures.
Leah has driven record-breaking franchise growth including selling 45 new junk removal franchise locations in one year and doubling franchise numbers for a yoga brand within 12 months. As Co-Founder & CEO of Build a Biz Kids, a registered charity, she scaled impact 15x in 15 months by implementing efficient systems and strategic partnerships.
An experienced mentor, Leah supports entrepreneurs in overcoming growth plateaus and burnout by aligning business systems with core values and long-term goals.
